听人与重听人沟通指引（翻译）

轻履行远

Communication guidelines沟通指引

When you communicate with a hard of hearing person, you have to follow a few simple rules to maximise the communication. If you follow the guidelines below, you can improve communication to the advantage of both you and the hearing-impaired person.
当你和重听人沟通时，必须遵循一些简单规则令效果最佳。如果你遵循了以下指引，将改善彼此沟通效果。

Get the person's attention. It is very important that the hard of hearing person knows that somebody is talking to him or her.   
获得重听人的关注。让重听人知道某人正在对他说话是非常重要的。

The hard of hearing person must be able to see you. Look at each other. Do not over emphasise your facial expressions or lip movements as this can reduce communication.
重听人应当能够看到你。互相看着对方。不要过分关注你的脸部表情或嘴唇动作，因为这会减少沟通。

Talk face to face ensuring that your face is easy to see. Facial expressions and lip movements are very important for the hard of hearing person.
面对面说，以确保你的脸容易看到。你的脸部表情和嘴唇动作对重听人非常重要。

Do not chew food or chewing gum, or smoke. It makes it more difficult to understand what you are saying.
不要咀嚼食物或口香糖。这会使理解你的话变得更困难。

Speak clearly and at a moderate pace. Do not shout or mumble.
用清晰温和的语调说话。不要吼叫或喃喃自语。

Do not cover your mouth.
不要挡住你的嘴。

Speak one person at a time.
一次只对一个人说话。

Avoid noisy background situations.
避免嘈杂的背景环境。

Rephrase to avoid misunderstandings and situations where you are misunderstood. Certain words are easier to hear or lip-read than others.
改述以避免误解。换用更易听出来的某些词汇或唇读会更好。

Be patient and relaxed.
保持耐心和放松。

If you are in doubt, ask the hard of hearing person for ways to improve communication
如果有疑问，可要求重听人提供改善沟通的方式。

And remember:
Talk to a hard of hearing person - not about him or her.
记住：直接面对 重听人说，不要对着他旁边说。